Legal
Cookie Policy
Last updated: July 2026
1. What Are Cookies
Cookies are small text files placed on your device when you visit our website or use our application. They help us provide you with a better experience by remembering your preferences, keeping you signed in, and understanding how you use our platform.
2. Cookies We Use
| Type | Purpose | Duration |
|---|---|---|
| Essential | Authentication, security, and core platform functionality. Required for the Service to work. | Session – 1 year |
| Functional | Remember your preferences like language, recent pickup locations, and ride type selection. | Up to 1 year |
| Analytics | Understand how users interact with our platform to improve features and performance. | Up to 2 years |
3. Essential Cookies
These cookies are necessary for the platform to function and cannot be disabled. They include:
- Session authentication tokens to keep you signed in
- Security tokens to prevent cross-site request forgery
- Load balancing cookies for platform performance
- Cookie consent preferences
4. Functional Cookies
These cookies enhance your experience but are not strictly necessary. They help us:
- Remember your preferred pickup locations
- Save your preferred ride type (Standard, Comfort, Airport)
- Store your payment method preference
- Remember your language and display settings
5. Analytics Cookies
We use analytics cookies to understand how our platform is used, which features are popular, and where we can improve. This data is aggregated and anonymised. We do not use analytics cookies to track individual users or build advertising profiles.
6. Third-Party Cookies
We do not use third-party advertising cookies. Some third-party services we use (such as payment processors and mapping providers) may set their own cookies. These are governed by the respective third party's cookie policy.
7. Managing Your Cookies
You can control cookies through your browser settings:
- Block all cookies: This will prevent you from using authenticated features of the platform.
- Block third-party cookies: This will not affect core platform functionality.
- Delete cookies: You can clear existing cookies at any time. You will need to sign in again.
Note that disabling certain cookies may limit your ability to use some features of the Service.
8. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or for legal reasons. Material changes will be communicated through the platform. The "Last updated" date at the top indicates the most recent revision.
Questions about our use of cookies? Contact us at privacy@viberide.ng or visit our Contact page.